How Order Automator Works
Welcome to Order Automator, great to have you here! 😀
This is a quick start guide but the app is also customizable and we're always building new stuff so feel free to dive into the app and if you can't find the functionality you want, let us know.
How it works
Order Automator has a suite of features but the basic workflow is this:
- You enable features and create rules to tell the app what to do
- When new orders come in, Order Automator checks all your enabled features with the Shopify data
- If the data matches your rule / settings, the action is triggered
See a summary of all app features here.
Order Automator rarely has downtime or issues. If something doesn't work as expected it's almost always a misconfiguration. The troubleshooting guide solves most problems instantly, but you can also contact us for help identifying what to adjust.
Options
- We can customize the app + create new features for you, send us your feedback
- You can set a delay on the Dashboard page if you don't want orders processed right away
- Ignore an order from being processed by adding the tag
disable_order_automatorto the order- Example: If you import a batch of orders and don't want automations ran on them
Common uses
- Use the Fraud Guard feature to get notified of high risk orders (guide here)
- Auto fulfill digital products and add-on charges that don't need shipping
- Notify staff or suppliers on certain orders by creating a Tag Order rule then enable a notification (guide here)
- Create remarketing lists by tagging customers (repeat customers, big spenders, cross sell opportunities)
- Tag orders that used a specific discount code to track your marketing efforts
- Use the Monitor feature to get notified of stale orders
- Connect your Amazon account to auto fulfill Shopify orders with your FBA inventory
- Use the Batch Process feature to process old orders and customers
See more use cases here: Ideas to Improve Your Shopify Workflow with Order Automator