Feature Summary
All these features are in the app + we can build custom features and add-ons for you.
Order Automations
🚚 Auto Fulfillment
- Create rules to automatically perform fulfillment actions (fulfill, request fulfillment, change location, etc)
- Use Order Automator as a bridge to your 3rd party fulfillment service
- Wait for fulfillment holds (fraud checks, post purchase upsells) to be released before rules run. See Order Holds
- Learn more in the Auto Fulfill Feature section
🏷️ Auto Tagging
- Tag orders + Tag customers
- Create rules to apply a tag based on the conditions of the order, customer, shipping, etc
- Learn more in the Auto Tag Feature section
✉️ Custom Notifications
- Send custom order notifications to staff, suppliers, and partners
- Attach notifications to tag rules, sending specific emails to specific people based on the order
- Optionally attach a CSV or purchase order PDF
- Guide: How to Send Shopify Orders to Suppliers, Vendors, and Partners
🕵️♂️ Fraud Guard
- Auto-cancel, hold, or get notified on high risk orders
- Guide: How to Deal with Fraudulent Orders and Minimize Chargebacks on Shopify
🚫 Customer Blacklist
- Blacklist customers by email, phone, name, or address
- Auto cancel, hold, or get notified when a blacklisted customer orders
- Learn more: Customer Blacklist
🫡 Batch Process
- Process a single order (great for testing rules)
- Process old orders and customers in bulk based on the rules you created in Order Automator
Scheduled Automations
⏱️ Schedule tasks to run automatically at specific days and times
- Create recurring tasks (send best sellers every Monday at 8 AM) or one-time jobs
- Send reports, execute rules, get low stock alerts, and more
Post Purchase Upsells
💰 Boost revenue and average order value with targeted offers post-checkout
- Use rules to create offers to promote products after the customer checks out
- 1 click upsells to add the offer to the order
- Optional discounts, customization options, and analytics to dial in offers
Thank You Page Messages
🙏 Create custom Thank You Page messages to boost engagement and good vibes
- Create targeted messages, links, and images based on order contents
- See examples here: Boost Customer Engagement by Adding a Thank You Page Message
Integrations
📦 Amazon MCF
- Sync your Amazon inventory to Shopify and auto fulfill orders using your FBA inventory
- Connect any Amazon marketplace in the world
- Amazon Delivery Badge: show US shoppers an Amazon delivery estimate on product pages (details)
- Blank boxes, block Amazon Logistics, and early tracking, for every order or by rule (Amazon order options)
- Learn more in the Amazon section
🔀 Remote Tracking
- Allow suppliers, partners, and collaborators to fulfill Shopify orders without a Shopify staff account
- You configure a Tag Order rule that sends an email and includes a special link to upload tracking
- Bulk fulfill + upload tracking by spreadsheet
🎵 TikTok Shop
- Auto import TikTok Shop orders into Shopify, match products by SKU
- Upload tracking to TikTok within minutes when fulfilling with Amazon MCF
- Learn more: TikTok Shop
Beta Features
🎁 Add Free Item to Order
- Automatically add a free gift or sample when a tag rule matches (contact us to enable). See Add Free Item to Order
⚙️ Custom
- Get rules or features customized if they don't do exactly what you want
- Have us build add-ons and custom functionality to help your store
- Contact us to submit a request
🔎 Rule Selectors
- See the full list of conditions you can use in rules: Rule Selectors