Amazon order options

If your Amazon marketplace allows it, you'll see additional options for Amazon orders:

Ship packages in blank boxes

Request Amazon to ship orders in plain boxes with no Amazon logos or branding.

• Packaging materials (boxes, tape, poly bags) are generic
• This helps maintain your own brand identity when selling outside Amazon
• If you sell on 3rd party marketplaces (Walmart, eBay, etc) check the marketplace's guidelines to see if they restrict shipping in Amazon boxes. If yes, enable this feature.

See Amazon's documentation on this feature here.

Block Amazon Logistics as a shipping carrier

Use this feature to prevent Amazon Logistics from handling the deliver of orders.

• Enable this for marketplaces that restrict using Amazon Logistics (ex: Walmart, eBay)
• Amazon charges a 5% surcharge for blocking Amazon Logistics at the account or order level
  • Note: this fee is wavied until January 14th, 2027

See more info from Amazon here.

⚙️ Enabling an option for specific orders

The Options in the Amazon feature apply to all orders. If you only want those options to apply to specific orders, use one of these tactics:

Automatically using Fulfillment Rules

You can configure a fulfillment rule to automatically apply the options to orders that match the rule's conditions.

1. Go to the Auto Fulfill tab
2. Create a new fulfillment rule or edit an existing one
3. Set the action to Request fulfillment
4. Select an FBA location (ex: FBA United States | Order Automator)
5. Under Amazon Options, check one or both:

• Ship packages in blank boxes
• Block Amazon Logistics as a shipping carrier

6. Save the rule

Any order that matches the rule's conditions will automatically include the selected shipping options when the fulfillment request is sent to Amazon.

Note: If the option is already enabled globally in your Amazon marketplace settings, it applies to all orders automatically, you don't need to also enable it on the rule.

💡 Rule-level options are useful when you only want the option applied to certain orders.

Example setup to block Amazon logistics and use blank boxes when shipping orders from Walmart:

Manually requesting fulfillment

When requesting fulfillment from the Shopify orders page, you can apply options to individual orders by typing them in the Note to fulfillment service field.

1. Open the order in Shopify
2. In the Fulfillment section, click Request fulfillment
3. In the Note to fulfillment service text box, type one of these:

• blank box   
• block amazon logistics  
• blank box, block amazon logistics    (comma separated to enable both options)

4. Click Send fulfillment request

You can include both options by separating them with a comma, ex:

Note: If the option is already enabled globally in your Amazon marketplace settings, it will apply to all orders automatically, you don't need to type it in the note.