Sending emails from your domain
By default, emails are sent from Order Automator App <notifications@orderautomator.com>.
If you're on the Unlimited Pro or Unlimited Plus plan, you can can customize the sender name, sender email, and footer message.
Enabling the custom sender feature
- Contact us to request instructions to authorize your domain. Include the following:
- Your myshopify domain (your-store-id.myshopify.com)
- The email address to send from (example@yourdomain.com)
- The name to send from (usually your store's name)
- Your store's company name + address (required for compliance in the email footer)
- We'll give you the DNS records for you to update in your domain registrar to authorize sending emails from your domain
- After you've updated your DNS records, let us know and we'll verify the connection was successful (can take 1-2 days to for the update to complete)
- We'll enable the feature. Rule notifications will now be sent from your email address if you're on the Unlimited Pro plan or higher
- If you're not yet on the Unlimited Pro plan or higher, the custom sender will enable after you change plans. Go to About > Change plans in the app and upgrade your plan
- You'll be able to modify the sender information and footer message any time after enabled