Remote Tracking

Order Automator can act as a portal for your staff, suppliers, partners, and collaborators to fulfill orders remotely without logging into your Shopify store.

How it works

Go to Auto Fulfill > Remote Tracking in the app to enable and see setup instructions.

1. After you enable it, you can add the {tracking_link} variable inside your notification template that triggers on a rule.
2. That link includes a codified key that allows anyone with access to the link to update the tracking of the order that triggered the link, using the Update Tracking Portal
3. When the tracking information gets submitted, the Shopify order item(s) gets marked fulfilled, triggering your fulfillment notification to the customer that includes tracking information

Bulk update tracking

In the Remote Tracking feature page:

1. Download the CSV template
2. Fill in the fields, adding more columns as needed
3. Upload and click the process orders button

This will go through each order in the list and fulfill the line items (or full order if no SKUs are added), and attach tracking to it.